PRIVACY POLICY

Last updated: March 6, 2025

This Privacy Policy describes how Ramble Visuals (the "Site," "we," "us," or "our") collects, uses, and discloses your personal information when you visit, use our services, or interact with us through ramblevisuals.com (the "Site") or other related communications (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" refer to users of our Services, including customers, website visitors, and individuals whose information we collect pursuant to this Privacy Policy.

By accessing or using any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree, please do not use or access our Services.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes to our practices, legal requirements, or other operational reasons. Any modifications will be posted on this page with an updated "Last Updated" date.

How We Collect and Use Your Personal Information

We collect personal information from various sources to provide and enhance our Services. The types of information collected depend on your interactions with us.

Personal Information We Collect

Information You Provide Directly:

  • Contact details such as name, address, phone number, and email.

  • Account information including username, password, and security details.

  • Transaction details related to purchases, billing, and shipping.

  • Customer support communications such as inquiries and feedback.

Automatically Collected Information:

  • Usage Data including IP address, browser type, device identifiers, and interactions with our Site.

  • Cookies and Tracking Technologies to improve your experience and analyze interactions with our Services.

Information from Third Parties:

  • Payment processors for transaction processing.

  • Service providers such as hosting platforms and analytics tools.

  • Marketing and advertising partners to personalize promotions.

How We Use Your Information

We use personal information to:

  • Provide and improve our Services, including order fulfillment and customer support.

  • Communicate with you regarding purchases, inquiries, and promotions.

  • Ensure security and prevent fraud.

  • Analyze trends and user engagement for business insights.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience, personalize content, and analyze website traffic. You can manage your cookie preferences through browser settings, though this may impact functionality.

For details on Shopify-related cookies, visit Shopify’s Cookie Policy.

How We Share Your Information

We may share personal information with:

  • Service Providers who assist in processing payments, hosting, analytics, and other operational functions.

  • Marketing and Business Partners to offer tailored promotions and advertisements.

  • Legal and Compliance Entities to comply with legal obligations and enforce agreements.

  • Corporate Transactions in the event of a merger, acquisition, or sale of assets.

We do not sell personal information.

Children's Privacy

Our Services are not intended for children under 13. We do not knowingly collect personal information from children. If you believe we have collected such information, please contact us to request deletion.

Security and Data Retention

We implement security measures to protect your data; however, no system is entirely secure. We retain personal information as long as necessary for operational, legal, and compliance purposes.

Your Rights

Depending on your location, you may have rights regarding your personal information, including:

  • Accessing, updating, or deleting your data.

  • Opting out of marketing communications.

  • Restricting processing of your information.

To exercise these rights, contact us at the email provided below.

Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact us at:

Email: quin@ramblevisuals.com
Address: 375 N Main St, Bountiful, UT, 84010, US

SCOPE OF WORK / CHANGE ORDERS

The scope of work for each project will be outlined in the initial project agreement and quote provided by Ramble Visuals. Any modifications, additions, or reductions to the scope may result in changes to cost, timeline, and deliverables. Potential causes of scope changes include, but are not limited to:

  1. Additional creative direction or strategy requests beyond the original agreement.

  2. Changes in project objectives, messaging, or branding after project initiation.

  3. Additional deliverables, such as extra video edits, formats, or alternate versions.

  4. Client delays in providing necessary materials, approvals, or feedback, resulting in rescheduling or additional work.

  5. Requests for higher production value, including additional shoot days, equipment, locations, or talent.

  6. External factors such as weather-related reschedules or unforeseen logistical challenges.

  7. Revisions exceeding the number of rounds included in the agreement.

  8. Legal or compliance-related adjustments not originally accounted for.

Any requested changes will be reviewed and quoted separately before implementation. Ramble Visuals reserves the right to adjust the project timeline and fees accordingly.